ABOUT US

A heritage of growth through innovative solutions for health care professionals

About Henry Schein, Inc. Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 18,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government, and institutional health care clinics, as well as other alternate care sites. Henry Schein operates through a centralized and automated distribution network, with a selection of more than 120,000 branded products and Henry Schein private-brand products in stock, as well as more than 180,000 additional products available as special-order items. A Fortune 500® Company and a member of the S&P 500® and the Nasdaq 100® indexes, Henry Schein is headquartered in Melville, N.Y., and has operations or affiliates in 31 countries. The Company's sales from continuing operations reached $9.4 billion in 2018, and have grown at a compound annual rate of approximately 13% since Henry Schein became a public company in 1995. For more information, visit Henry Schein at www.henryschein.com, Facebook.com/HenrySchein, and @HenrySchein on Twitter.

Our mission

To provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability 87 Years More than 300,000 products More than 1 million customers Widely recognized for its excellent customer service, highly competitive prices, and innovative value-added solutions, the Company is dedicated to helping its customers succeed by offering the products and services needed for operating an efficient practice and delivering high-quality health care. Henry Schein has a sales and marketing approach that is uniquely integrated, with approximately 3,600 field sales consultants (including equipment sales specialists), approximately 1,900 telesales representatives, and 182 equipment sales and service centers worldwide—all supported by approximately 26 million highly targeted direct marketing pieces.

Kateryna Iakovenko

Regional Sales Manager, ConnectDental SEA
Melissa Tan

Sales Manager, CAD/CAM ConnectDental Malaysia
Gan Yu Han

Sales Manager, CAD/CAM ConnectDental Singapore & Malaysia
Loi Le Van (Kevin)

ConnectDental Manager, Henry Schein Vietnam
Calvin Cheng

Accounts Executive
Wilawan Phongpipatpong

ConnectDental Manager, Henry Schein Thailand
Rawat Boon-Um

Sales Executive, ConnectDental Thailand
Somchai Suparp

ConnectDental Engineer
Maneewan Wongpraserd

Technical Trainer, CAD/CAM
Yun Qi Tan

SLX Brand Manager
James Wong

Sales Manager, CAD/CAM ConnectDental Malaysia
Melinda Teo

Administrative Executive

Terms & Conditions of Sale

Definitions

“Company” means Henry Schein Pte. Ltd. (UEN 201808155R), a company incorporated in Singapore with its registered office at 80 Robinson Road, #02-00, Singapore 068898.
“Customer” means the party placing the Order with or purchasing Products from the Company.
“Order” means an offer by a Customer to purchase Products from the Company.
“Products” means dental products and other dental consumables, equipment, digital technology, CadCam, laboratory equipment, dental specialities and similar or related products and includes any other product or service ordered by the Customer from the Company or supplied by the Company on the Order of the Customer.
“Quotation” means a list and specification of the Products prepared by the Company with prices, either individually or in aggregate.
“T&Cs” means these Terms & Conditions of Sale.
“Writing” includes quotes, letters, fax, email and other similar electronic communication methods.

Sale Terms
1. The T&Cs apply to all agreements between the Company and the Customer including all Orders and other sales. They will prevail over all prior conditions previously agreed between the parties.
2. All conditions of the Customer or other terms or conditions or warranties whatsoever, whether communicated before or after the T&Cs, are excluded from the Agreement or any variation thereof unless expressly accepted by the Company in Writing. The Customer’s own conditions shall not be regarded as a counter offer.
3. No variation to the T&Cs or to an Order shall be binding unless expressly accepted by the Company in Writing and executed by a duly authorised signatory on behalf of the Company.
Order and Acceptance
1. Any Order submitted to the Company by the Customer will be subject to the T&Cs. Any Order placed or made by the Customer for the purchase of the Products will be an irrevocable offer and will constitute an unqualified acceptance by the Customer of the T&Cs.
2. The Company may accept (in whole or in part) or reject any Order. Acceptance may be oral, by conduct or in writing at the Company’s discretion.
3. Delivery by the Company of Products pursuant to an Order made by the Customer (whether by single or multiple deliveries) will be taken as acceptance by the Company of the Order to the extent Products are delivered.
4. Accepted Orders may not be varied or cancelled by the Customer without the Company’s written consent.
5. The Company may issue Quotations to the Customer from time to time. Quotations are invitations to treat only. They are not an offer to supply the Products and are incapable of being accepted by the Customer.
Price
1. The price of the Products will be as agreed between the parties and where there is no written confirmation of the price, the price will be the amount indicated on invoices provided by the Company to the Customer regarding Products ordered. Unless otherwise specifically stated, all prices quoted by the Company are exclusive of Goods and Services Tax (“GST”) (or equivalent sales tax) and any other taxes, levies and shipping charges.
2. The Company may charge in addition to the price of the Products an amount for delivery and handling at rates dependent on distance and volume of Products supplied. The rates to be applied will be the Company’s usual rates for matters or services of that kind or if there are no such usual rates then reasonable rates. The Company’s usual rates are subject to change from time to time.
3. [The Company may increase the price of the Products at any time by giving the Customer not less than [15] business days’ 6.2 A service fee sufficient to cover the Company’s administration and banking costs may be added by the Company to the price where payment by the Customer is made by way of a credit card. notice in writing provided that the increase does not exceed [10%] of the prices in effect immediately prior to the increase.]
4. [Notwithstanding clause 3.3, the Company may increase the price of the Products with immediate effect by notice in writing to the Customer where there is an increase in the direct cost to the Company of supplying the Products which exceeds [25%] and which is due to any factor beyond the control of the Company.]
5. Prices in Quotations are indicative only based on the quantities of Products specified in the Quotation and prices current at the date of the Quotation.
6. Any discount or rebate will only apply if the Customer and the Company agree in writing.
Payment
1. The Company shall invoice the Customer for the Products at any time following delivery. The Company reserves the right to issue an amended invoice in the case of a genuine error on its part in confirmation, Quotation or invoicing.
2. Payment shall be due within [30] business days of the date of each invoice. Time for payment shall be of the essence and payment must be made without set-off or credit.
3. Where sums due are not paid in full by the due date, without limiting its other rights, the Company may:
  1. charge interest on such sums at a rate of [1.5%] per calendar month calculated from the due date and accruing monthly thereafter until the date of payment;
  2. suspend all further deliveries until the default is made good and/or to cancel the contract so far as any goods remain to be delivered there under; and/or
  3. require payment for all goods supplied to the Customer to immediately become due and owing, whether previously invoiced or not.
4. The Customer shall reimburse and indemnify the Company from and against all expenses, costs and disbursements incurred by the Company in pursuing the debt including all reasonably charged legal costs on a “solicitor and client” basis and the fees charged to the Company by any debt recovery agency.
Dishonoured Cheques
1. Any banking charges incurred by the Company in respect of dishonoured cheques will be payable by the Customer.
Credit Card recovery of costs
1. Where the Customer wishes to make payment by credit card, full payment must be made at the time of the order. the Company may, without notice to the Customer, enter at any reasonable time anypremises where Products are located (or believed by the Company to be located) and take possession of those Products not paid for and any other Products to the value of the amount owing. The Company’s permission to enter the Customer’s premises for that purpose is irrevocable. The Company shall not be liable to the Customer in contract, tort or otherwise, for any costs, damages, expenses or losses incurred by the Customer as a result of any action taken by the Company under this clause.
Delivery
1. Delivery of the Products is deemed to have taken place when:
  1. the Customer takes possession of the Products at the Company’s address;
  2. the Products are delivered by the Company or the Company’s nominated carrier to the Customer’s nominated address; or
  3. the Customer’s nominated carrier takes possession of the Products, in which event the carrier will be deemed to be the Customer’s agent.
2. The Customer’s nominated address is the address specified in the Order or otherwise notified in writing by the Customer to the Company
3. Delivery of the Products must not be refused by the Customer after an Order has been accepted by the Company. The Customer must make all arrangements necessary to accept delivery of the Products at the Customer’s nominated address.
4. Where prices are stated as inclusive of delivery, delivery is to the delivery point which is nominated by the Customer and accepted by the Company.
5. Delivery of Products to a third party or address nominated in any way by the Customer shall be deemed to be delivered to the Customer pursuant to the T&Cs.
6. In the event that the Customer is unable to accept delivery of the Products as arranged, then the Company is entitled to charge all reasonable costs and expenses for demurrage, storage and redelivery. In the event that the Company is unable to deliver the Products because the Customer is unavailable, a call-out fee is payable.
7. The Company will not be liable to the Customer for any loss or damage or expense arising from failure by the Company to deliver the Products at a specified time, promptly or at all and the failure of the Company to deliver at a specific time or at all will not entitle the Customer to treat an agreement the subject of the T&Cs as repudiated.
8. A Proof of Delivery (“POD”) document signed by the Customer or anyone appearing to act on its behalf will be deemed confirmation by the Customer that the delivery of Products is in accordance with the Customer’s Order.
Risk and Retention of Title to the Products Pending Payment
1. The risk (but not title) in respect of Products sold passes to the Customer immediately upon delivery to the Customer, the Customer’s agent or courier as the case may be.
2. Legal and beneficial ownership of the Products will remain with the Company and will not pass to the Customer until the Company has received in full (cash or cleared funds) all sums due to it in respect of the Products and all other sums which are or which may become due to the Company from the Customer on any credit or other account with the Company or pursuant to the T&Cs.
3. Until ownership of the Products has passed to the Customer, the Customer will keep the Products in question as bailee for and on behalf of the Company.
4. If:
  1. the Customer fails to pay any amount (whether in part or whole) payable in respect of any Products by the time required for payment; or
  2. the Customer is the subject of an insolvency event (such as receivership, administration or liquidation); occurs first), the undisputed amount of the invoice is paid in full and notice in writing of the dispute is given to the Company, setting out the details of the amount disputed, the reasons for the dispute, and the basis for calculating the disputed amount.
Product Information, Photos and Images
1. All descriptive specifications, illustrations, drawings, data, dimensions and weights supplied by the Company or otherwise contained in catalogues, price lists, advertising or in other printed material of the Company are approximate only and are for general illustration purposes only.
2. Such descriptive specifications do not form part of the contractual description of the Products unless agreed to in writing by the Company.
Claims and Returns
1. The Products will only be accepted for return by the Company where the reason for the return is one of the following:
  1. to correct an error in quantity, defect, incorrect specification, or where the Product(s) is/are not in accordance with the Customer’s Order;
  2. where the Product(s) is/are alleged to be damaged or faulty; or
  3. in response to a product or batch recall, instigated by a manufacturer.
  4. The Customer must inspect and check all Products received and within 3 days of receipt and notify the Company in Writing of any error in quantity, defect, incorrect specification, damage, fault or that the Products are not in accordance with the Customer’s Order. The Customer is responsible for checking that Products correspond with those ordered prior to use. After use or expiry of the time stated herein the Products will be deemed to be free from any defect or damage at delivery.
2. The Customer agrees that it will not return any of the Products without first informing the Company. Returned Products must be unmarked, in a saleable condition and must include the original packaging, accessories, delivery document and invoice.
3. No credit or replacement will be given by the Company unless and until Products so returned have been verified as being valid for return in accordance with clause 10.1. The Company reserves the right to recover its costs where the returned Products prove not to be valid for return in accordance with clause 10.1. Returned Products must be returned to the Company to the address notified by the Company to the Customer from time to time.
4. All freight, handling and other charges in relation to returning Products (othe_r than Products not ordered or found to be defective) are the responsibility of the Customer. Where the freight, handling and other charges in relation to a returned product are the responsibility of the Company:
  1. the Company must authorise those costs in writing to the Customer prior to the Customer returning those Product(s) to the Company, or
  2. the Company may elect to collect the Product(s) from the Customer or nominate its own carrier.
Disputed Charges
1. If the Customer objects to any invoiced item or amount, the Customer may withhold payment of the disputed amount, but only if on or before payment or the due date for payment (whichever)
2. The Company will investigate all disputes. If the amount is found to be payable (in whole or in part) then the Customer must pay the due amount within 7 days of receiving a notice and the basis of the decision.
3. Invoiced amounts that are not objected to in writing within 30 days of the due date will be deemed to be correctly charged and accepted by the Customer and the Customer waives all claims against the invoice.
Warranty
1. Except as expressly provided in the T&Cs, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permissible by law.
2. The Customer shall be responsible for ensuring that all applicable laws and regulations are complied with in relation to the Products supplied by the Company and the T&Cs.
Disclaimer and Limitation of Liability
1. Nothing in the T&Cs seek to or shall limit or exclude liability for death or personal injury caused by negligence, for fraud or for any other types of liability that cannot be limited or excluded under applicable law.
2. To the maximum extent permitted by applicable law, the Company shall not be liable to the Customer for any:
  1. loss of actual or anticipated income (whether direct or indirect);
  2. loss of actual or anticipated profits (whether direct or indirect);
  3. loss of contracts or business (whether direct or indirect); or
  4. special, indirect or consequential loss or damage of any kind, howsoever arising under or in connection with the T&Cs, whether in contract, tort (including negligence), breach of statutory duty or otherwise.
3. The maximum aggregate liability of the Company to the Customer arising under or in connection with an agreement the subject of the T&Cs shall not under any circumstances in the aggregate exceed the price of the Product(s) forming the subject of the claim or claims.
4. No liability for direct losses shall attach to the Company unless details of such losses are notified to the Company in writing within 7 days of the date of delivery of the goods, or the date of the event giving rise to such loss if it is not apparent upon the date of delivery. In cases of alleged shortages or breakages, claims must be notified to the Company within 3 days of despatch of the goods by the Company. Alleged non-delivery of goods must be notified in writing to the Company within 5 days of receipt of either the invoice for the goods or a statement of account, whichever is the sooner.
Set-off and assignment
1. The Customer is not entitled to set off against or deduct from the price of Products sold any sums owed or claimed to be owed to the Customer by the Company.
2. The Customer must not assign or subcontract any Order for the purchase of Products or its rights or obligations under an agreement the subject of the T&Cs without the prior written consent of the Company.
3. The Company may assign or licence or subcontract all or any part of its rights and obligations under the T&Cs without the Customer’s agreement or consent.
Force Majeure
1. The Company will have no liability to the Customer in relation to any loss, damage or expense caused by the Company’s failure to complete an Order or delivery or contract as a result of fire, flood, tempest, earthquake, riot, civil disturbance, theft, crime, strike, lock out, war or the inability of the Company’s suppliers to supply necessary products or any other matter beyond the Company’s control.
Waiver of terms of agreement
1. The failure or indulgence by the Company to exercise, or delay in exercising, any right, power or privilege available to it under the T&Cs will not operate as a waiver thereof or preclude any other or further exercise thereof or the exercise of any right or power and the Company is entitled to require strict compliance at all times.
Governing Law and Jurisdiction
1. The T&Cs is governed by and will be construed in accordance with the laws of the Republic of Singapore.
2. Any and all disputes arising out of or in connection with the T&Cs will be finally settled by binding arbitration under the Arbitration Rules of the Singapore International Arbitration Centre (“Rules”) (which Rules are deemed to be incorporated by reference into the T&Cs) by [one] arbitrator, appointed in accordance with the Rules. The arbitration will take place in Singapore and the language of the arbitration will be in English.
General provisions
1. This document represents the entire agreement between the parties and no agreement or understanding varying or extending the terms of the T&Cs will be legally binding upon either party unless in writing and signed by both parties or allowed by the T&Cs.
2. The Company may serve any notice or Court document on the Customer by hand or by forwarding it by post to the address of the Customer last known to the Company, or where a fax number or an email address has been supplied by the Customer, by sending it to that number or address. Such notices will be deemed to be given:
  1. where delivered by hand, on the day of delivery;
  2. where sent by post, two (2) business days after the day of posting; and
  3. where sent by facsimile or email on the day of dispatch, provided that a clear transmission report is obtained.
3. If any term of the T&Cs and an agreement the subject of the T&Cs is be invalid, void, illegal or unenforceable, it will be severed from the agreement and the remaining provisions will not be affected, prejudiced or impaired by such severance.
4. A person who is not a party to the T&Cs shall have no right to rely upon or enforce any term of the T&Cs or an agreement the subject of the T&Cs under the Singapore Contracts (Rights of Third Parties) Act.
5. If the Customer sells or otherwise disposes of its business (or any part thereof) (“Disposal”), the Customer must immediately notify the Company in Writing of such Disposal to enable the Customer’s account to be closed. If the Customer fails to notify the Company of such Disposal, then the Customer will be jointly and severally liable with the third party acquiring the business (or part thereof ) to the Company for the payment of Products subsequently sold to the third party on the Customer’s account before the Company received such notice as if the Customer had ordered the Products itself.

Henry Schein Privacy Policy

Last Updated: 11 November 2019

At Henry Schein Pte. Ltd. (“ Henry Schein ”, “ we ”, “ us ”, “ our ”), your privacy is important to us. The following statement describes the privacy practices we use on our Website. Customers using Henry Schein’s PunchOut web site, please refer to the P3P policy found within your web browser. Note, our P3P policy is applicable only to Henry Schein’s cXML PunchOut Website and cXML OrderRequests sent to Henry Schein.

By communicating with us, using our Website or purchasing products from us, you signify that you have read and understood this Privacy Policy, and provide your consent to Henry Schein to collect, use and disclose your personal data in accordance with this statement.

I. Collection of Information

The types of personal data that we collect depend on the circumstances of collection and on the nature of the service requested or transaction undertaken. There are 6 broad categories of personal data collected by us:

Identity Data , which includes your name, job title and practice name.
Contact Data , which includes your email address, phone number and fax number.
Profile Data, which includes your username, password, interests, preferences, feedback and survey responses.
Transaction Data , which includes your credit card details, your billing address, your mailing address or the mailing address of the intended recipient of your order, payments and orders to and from you, and other details of products and services that you have supplied to or purchased from us.
Technical Data , which includes the domain name of the site providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics.
Marketing and Communications Data , which includes your interests, feedback, survey responses, preferences in receiving marketing materials from us and your communication preferences, as well as your preferences for particular products or services.

Aggregated Datasuch as statistical or demographic data. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Technical Data to calculate the percentage of users accessing a specific service feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this statement.

How we collect your personal data

We collect your personal data as follows:

Directly from you. You may give us your Identity, Contact, Profile and Transaction Data when you do any of the following (whether on your own behalf or on behalf of your organisation):

1. use our Website;

2. create an account on our Website;

3. enter into a contract with us or purchase our products;

4. apply for or enquire about our Website or products;

5. participate in a promotion, survey, event or other marketing campaign organised by us;

6. subscribe to our newsletters or alerts;

7. request marketing materials to be sent to you; or

8. contact us – for example, if you get in touch to give us some feedback.

From your authorised representatives. We may also collect your Identity, Contact, Profile and Transaction Data from your authorised representatives. These include persons whom you have authorised and persons who have been validly identified as acting on your behalf pursuant to our security procedures.
When you interact with our Website. As you interact with our Websites, we may automatically collect your Technical Data. We may collect such personal data by using website cookies.
Third parties or publicly available sources. We may receive your personal data from third parties which are located in various countries. These include:

1. Technical Data from analytics providers [ such as Google ], advertising networks and social media platforms such as [ LinkedIn, Twitter and Facebook ]; and

2. Contact and Transaction Data from providers of technical, payment and delivery services.

II. Use of Information

We may use your personal data for the following purposes:

To register you as a new customer.
To process and deliver your order(s).
To manage your account, including managing payments, fees and charges and collecting and recovering money owed to us.
To manage our relationship with you.
To administer, operate, provide, maintain and protect our business and our Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data, as well as ensuring that unauthorised users do not access the information on our Website).
To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve you.
To make suggestions and recommendations to you about products or services that may be of interest to you.
To send you relevant information about our events, news announcements or promotions.
To enable you to complete a survey or participate in a promotion, survey, event or other marketing campaign organised by us.
To contact you in relation to all of the above.
Where we have to use your personal data for another purpose as required by law or regulation – for example, to respond to administrative, judicial or law enforcement requests or to comply with applicable laws and regulations.

Promotional offers and marketing

If you supply us with your Contact Data, you may receive periodic mailings, calls or faxes from us with information about new products and services or upcoming events. If you do not wish to receive such mailings or calls, you may “opt out” by logging into our Website and updating your preferences under “My Account”, or by writing, calling, or e-mailing us at the address/numbers listed below:

Henry Schein Pte. Ltd.

6 Eu Tong Sen Street #09-15

Singapore 059817

Attn: Kateryna Iakovenko

Phone: +65 8743 8253

E-mail: marketing.sg@henryschein.com

If you do not wish to receive such faxes from us, you may “opt-out” by writing, faxing or calling us at the address/numbers listed below:

Henry Schein Pte. Ltd.

6 Eu Tong Sen Street #09-15

Singapore 059817

Attn: Kateryna Iakovenko

Phone: +65 8743 8253

E-mail: marketing.sg@henryschein.com

Cookies

We use cookies to provide visitors with a personalised experience on our Website. Cookies are pieces of information that a website transfers to the memory or hard drive of a visitor’s computer for record-keeping purposes. We use cookies to allow access without re-entering the visitor’s User ID, to make improvements, and to better tailor our Website to our visitors’ needs. We also use this information to verify that visitors meet the criteria required to process their requests.

Most browsers used by visitors have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. However, if you disable or refuse cookies, please note that some parts of our Website may become inaccessible or not function properly. In addition, you can delete your Henry Schein cookies from your browser program at any time.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at marketing.sg@henryschein.com. If we need to use your personal data for an unrelated purpose, we will notify you and will explain the legal basis which allows us to do so.

III. Disclosure of Information

We do not disclose your information with third parties except in limited circumstances, as set out below:

We may share your personal data with our suppliers, agents or contractors in connection with services they perform for us or pursuant to agreements with our suppliers.
We may share your personal data with third parties to comply with a legal obligation, when we believe in good faith that an applicable law requires it, at the request of government authorities conducting an investigation, to verify or enforce our contractual rights or other applicable policies, to detect and protect against fraud or any technical or security vulnerabilities, to respond to an emergency, or otherwise to protect the rights, property, safety or security of third parties and visitors to our website or the public.
As we continue to develop our business, we may sell or purchase assets. If another entity acquires or merges with us, your personal data will be disclosed to such entity. Also, if any bankruptcy or reorganisation proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

We do not disclose your personal data to unaffiliated third parties for their independent use unless pursuant to confidentiality agreements. We also require all third parties to respect the security of your personal data and to treat it in accordance with the law.

IV. Retention of Information

We only retain your personal data for as long as is necessary for us to use your information as described above. However, please be advised that we may retain some of your personal data after you cease to use our services, for instance if the data is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

V. International Transfers of Information

Where our partners who help us in the administration or operation of our organisation are based in other locations, your information may be transferred outside of Singapore. When we send your personal data outside Singapore, we will make sure that your personal data is protected to at least the same standard as that in Singapore. For example, we will always ensure that there is a proper legal agreement that covers the data transfer.

VI. Security

Our management and their teams take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorised access (e.g. data breach) and use and we periodically review our security measures. Although there is no way that any Website can absolutely guarantee the security of your information, Henry Schein is committed to employing reasonable security measures, regularly reviewing our security practices (security risk assessments / audits), and providing regular awareness training. You are responsible for keeping your login information and passwords confidential.

VII. Collection of Information from Children

Henry Schein does no knowing collect personal data from children under the age of 13. If you are under the age of 13, please do not provide personal data of any kind whatsoever.

If a child under the age of 13 provides us with personal data, a parent or guardian of that child may have this information deleted from our records by contacting us through e-mail at marketing.sg@henryschein.com, by calling us at +65 8743 8253 or by writing to us at:

Henry Schein Pte. Ltd.

6 Eu Tong Sen Street #09-15

Singapore 059817

Attn: Kateryna Iakovenko

VIII. Making Changes to Your Personal Data

You can access and edit any of the personal data that you have provided by logging into our Website and updating your preferences under “My Account”, by contacting us through e-mail at marketing.sg@henryschein.com, by calling us at +65 8743 8253 or by writing to us at:

Henry Schein Pte. Ltd.

6 Eu Tong Sen Street #09-15

Singapore 059817

Attn: Kateryna Iakovenko

IX. Links to Other Sites

Our Website contains links to other sites. These sites are not covered by this privacy policy, and we are not responsible for the privacy practices or the content of those other sites.

X. Changes to the Privacy Policy

We reserve the right to modify this privacy policy and related business practices at any time by posting updated text on this page. Please check this page periodically for updates.

XI. Contact us

If you have any comments, questions or complaints about our privacy policy, please contact us through e-mail at marketing by calling us at +65 8743 8253 or by writing to us at:

Henry Schein Pte. Ltd.

6 Eu Tong Sen Street #09-15

Singapore 059817

Attn: Kateryna Iakovenko

ABOUT US

A heritage of growth through innovative solutions for health care professionals

Our mission

Kateryna Iakovenko

Melissa Tan

Gan Yu Han

Loi Le Van (Kevin)

Calvin Cheng

Wilawan Phongpipatpong

Rawat Boon-Um

Somchai Suparp

Maneewan Wongpraserd

Yun Qi Tan

James Wong

Melinda Teo

Kateryna Iakovenko

Melissa Tan

Gan Yu Han

Loi Le Van (Kevin)

Calvin Cheng

Wilawan Phongpipatpong

Rawat Boon-Um

Somchai Suparp

Maneewan Wongpraserd

Yun Qi Tan

James Wong

Melinda Teo

Terms & Conditions of Sale

Definitions

Sale Terms

Order and Acceptance

Price

Payment

Dishonoured Cheques

Credit Card recovery of costs

Delivery

Risk and Retention of Title to the Products Pending Payment

Product Information, Photos and Images

Claims and Returns

Disputed Charges

Warranty

Disclaimer and Limitation of Liability

Set-off and assignment

Force Majeure

Waiver of terms of agreement

Governing Law and Jurisdiction

General provisions

Henry Schein Privacy Policy

I. Collection of Information

How we collect your personal data

II. Use of Information

Promotional offers and marketing

Cookies

Change of purpose

III. Disclosure of Information

IV. Retention of Information

V. International Transfers of Information

VI. Security

VII. Collection of Information from Children

VIII. Making Changes to Your Personal Data

IX. Links to Other Sites

X. Changes to the Privacy Policy

XI. Contact us